There could be different reasons why you are not able to connect to your bank:
1. Credentials are not working: Please check with the bank, as your credentials may have changed or expired.
2. Not able to receive the OTP through SMS or email: Please contact us at [email protected], and we will check with the Data Aggregator.
3. Unable to log in even after entering the correct OTP: Please try disconnecting the institution from the link (available at the bottom of the screen) and reconnecting again. If it still does not work, please contact us at [email protected], and we will check with the Data Aggregator.
4. Bad internet connection: Please check your internet connection, as it may have low or no data connectivity. Please try again when the internet is accessible on your phone.
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